As first-time homebuyers, we couldn’t have asked for a better mortgage loan officer than Kathlene Carney. From our very first meeting, Kathlene’s warmth, expertise and commitment to finding answers made us feel comfortable starting this daunting process with her. All we really knew is that we had good credit, a decent down payment and that interest rates were low, but we had no idea how that actually translated to “buying power.” Kathlene diligently noted our questions and walked us through mortgage terms, processes and stakeholders with compassion. Any time we had questions or concerns, big or small, we always felt comfortable reaching out to Kathlene knowing that she would reply promptly and with the information we needed. We were also confident that Kathlene was looking for every opportunity to avoid or reduce extra charges. That’s why she got into this business: to help people find affordable mortgages in what can be a convoluted process without incurring extra costs. We really felt like we had someone on our side with Kathlene. If you’re considering buying a home and you don’t know where to start with getting a mortgage, I highly recommend reaching out to Kathlene. She’ll take care of you.